Privacy Policy

1. Information We Collect

• Account data: Name, email address, phone number, account type
• Profile data: Farm name, location, IC number (for seller verification), profile photo
• Listing data: Product descriptions, images, pricing, location
• Usage data: Pages visited, searches performed, messages sent
• Device data: IP address, browser type, operating system

2. How We Use Your Information

• To provide, maintain, and improve the AgroHub Platform
• To verify seller identity and display verified badges
• To send account-related emails (registration, password reset, notifications)
• To detect and prevent fraud and abuse
• To comply with Malaysian legal obligations

3. Information Sharing

We do not sell your personal data. Your information may be shared:

• With other users as part of normal Platform usage (e.g., seller profiles visible to buyers)
• With service providers who assist in Platform operations (email, hosting)
• With government authorities if required by law

4. Data Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. However, no internet transmission is 100% secure. We encourage you to use a strong, unique password and not share your account credentials.

5. Cookies

AgroHub uses session cookies to keep you logged in and to remember your preferences. We also use analytics cookies to understand how the Platform is used (aggregated, anonymous data). You can disable cookies in your browser settings, though some features may not work correctly.

6. Your Rights

Under Malaysia's PDPA 2010, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Withdraw consent for marketing communications
• Request deletion of your account and associated data

To exercise these rights, email info@agrohubmy.com.

7. Data Retention

Account data is retained while your account is active. If you delete your account, your personal data will be removed within 30 days, except where retention is required by law.

8. Contact

For privacy enquiries, contact our Data Controller:
Magna Cita Sdn. Bhd.
Email: info@agrohubmy.com
Phone: +60122450405